Friday, April 13, 2018

Much Love Home Depot Service Desk






Two weekends ago I picked up my last special order from the service desk at Home Depot.  These folks - I can't even imagine how busy they have been in the last (almost) eight-months.  In the days, weeks, and early months following the flood there were Home Depot employees from other stores (out of state) brought in to help the large influx of customers and supplies.  In the last two months it seems, to this outside observer, that their store has returned to "normal" - with the exception of the large number of front doors on clearance that crowd the entrance of the store.  Why so many doors?  Many of the homes in our immediate area are located in Galveston County which requires hurricane storm rated doors (something that people have learned after ordering a non storm rated door online for pick-up in store).  I have no idea the amount of over-time, sales, number of special order items that have come through this store since Harvey - I can only imagine that it is astronomical!
When I picked up my last special order item the folks at the service desk gave a little cheer.  I have come to know these folks well - especially Chrystal, Megan, Rhonni.  Chrystal was there the day that I picked up my order - she is super friendly and always has a smile.  I appreciate all of their help over these last months -  finding things that arrived but were mixed in with the hundreds of other special order items, locating a mounting bracket for the microwave even though we didn't purchase it at Home Depot, just listening as I talk through ideas / asking so many possible questions.  As much as I am going to  miss these guys, I am not going to miss these guys.